It was great meeting you yesterday and I had a ball with your workshop! You promised on your first slide that you would inspire, motivate, create, change, action – you achieved all that and more! I had fun too! As for your guarantee, I’ve got so many ideas for both my own business and the consulting work I do for clients, that I feel I should be paying you more! I found your presentation style very practical, yet highly professional and I really liked the way you created a rapport with the group very early on and kept everyone engaged right through the day. I alos loved your Customer Value Proposition model – a fantastic tool for all businesses to clarify their entire business offering.